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PRISM

The 'why' behind your MRR. Answered by AI.
Prism connects Stripe to product engagement, campaigns, and ticket themes to explain MRR swings and suggest fixes.

Stripe shows what changed; Prism shows why—by tying revenue movement to product and support behavior.

Revenue moved; cause unclear.

Cohorts behave differently under the hood

You need behavior-level explanations.

See the 'why' behind every MRR change.

Churn/expansion attribution

Which segments drove change and why.

Precise

Feature tie-backs

Identify workflows that anchor retention.

Prevent loss

Pricing & packaging hints

Find plan fit issues and upgrade moments.

Capture upside

Owner routing

Finance, product, CS get the piece they need.

Faster response

Operational outcomes teams actually feel.

Prism is built to move metrics, fast — not add another dashboard to check.

Risk signals routed in minutes

Ops, product, and finance aligned on one thread so ownership was never ambiguous.

Time‑to‑decisionin 6 weeks

−38%

Support noise cut sharply

Product and CX shared the same context, so escalations stopped bouncing between teams.

Inbound escalationsin 8 weeks

−27%

Decisions moved to same‑day

Experiment calls were tied to bookings and surfaced in Slack the moment signals shifted.

Experiment velocityin 4 weeks

+19%

Signal → Context → Action. In one Slack thread.

See the whole picture

Prism connects product, marketing, billing, and support signals so you catch what no single tool can surface.

Notion
Jira
Hubspot
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Slack
Google Ads
Stripe

Understands your business

It pulls context from goals, docs, and org structure to explain why a change happened — not just that it happened.

Activation rateActivation rate

% of users completing onboarding

Takes action

Create Jira tickets, pause spend, or trigger campaigns instantly.

Issue refund
Draft winback campaign
Reply to customer
Trigger feature flag
Open ticket
Send in-app nudge
Open upsell opportunity
Pause ad campaign
Generate PRD draft
Issue refund
Draft winback campaign
Reply to customer
Trigger feature flag
Open ticket
Send in-app nudge
Open upsell opportunity
Pause ad campaign
Generate PRD draft

Proactive by design

Prism watches quietly, learns baselines, and escalates only when movement is meaningful.

Your first 30 days connecting Stripe to product behavior.

Day 1

Join revenue and behavior

  • Connect Stripe, analytics, support, CRM.
  • Define segments to monitor.
  • Set Slack alerts for finance and product.
Day 7

Know why money moved

  • Digests explain expansions and contractions.
  • Save plays trigger off billing + usage.
  • Feature dependence of top tiers surfaced.
Day 30

Revenue ops turns proactive

  • Forecasts adjust to live signals.
  • Upsell offers on usage thresholds.
  • Clear, attributable revenue protection.

See the 'why' behind every MRR change.