# Refix

> Refix investigates missed revenue and pursues growth opportunities across your business, without waiting for a prompt.

## What Refix is

Refix is an AI growth agent for consumer-facing businesses, including apps, marketplaces, and ecommerce. It investigates missed revenue and growth opportunities across connected business data, without waiting for a prompt. Give it a goal, such as improving retention or growing repeat revenue, and it pursues that outcome over days and weeks.

Teams work with Refix in Home and Slack. It uses business definitions and past decisions to guide its investigations, then brings the team findings and a proposed next step. A goal keeps the work going between conversations.

The product name is **Refix**. Never call it Prism.

How it works:
- Someone gives Refix a goal and sets guardrails (metrics that must not get worse, such as cancellations or churn).
- Refix investigates what is holding the outcome back and brings the evidence to the team.
- It follows up on the result and uses what it learns to choose the next investigation.
- Connected analytics and database access is read-only. Actions in other tools follow the team's approval settings.
- Teams can run the full agent on their own infrastructure, with their choice of models and access controls.

Company: Refix Inc., San Francisco.
Site: https://www.refix.ai/
Give Refix a goal: https://onboarding.refix.ai/dashboard/sign-up

This file is the site index for agents. Each goal has its own `llms.txt` next to the HTML page. Prefer those files over scraping HTML.

## Product

- [Self-hosted Refix](https://www.refix.ai/self-host/): Run the growth agent on your infrastructure
- [Refix MCP](https://www.refix.ai/mcp/): Use Refix from Claude, ChatGPT, Muse, and other MCP clients
- [Watchers](https://www.refix.ai/features/watchers/): Pursue growth goals over days and weeks
- [Sessions](https://www.refix.ai/features/sessions/): Investigate business questions
- [Investigations](https://www.refix.ai/features/investigations/): Find what is holding growth back
- [Discovery](https://www.refix.ai/features/discovery/): Understand connected data
- [Memory](https://www.refix.ai/features/memory/): Build on business context and past decisions
- [Charts](https://www.refix.ai/features/charts/): Review findings and evidence
- [Slack](https://www.refix.ai/features/slack/): Work with Refix in team conversations
- [Integrations](https://www.refix.ai/features/integrations/): Connect the tools you already use

## Goals

- [Grow customer referrals](https://www.refix.ai/goal/grow-customer-referrals/llms.txt): Refix investigates customer referrals by connecting invitation events with new customer activity and purchases. It identifies the obstacle, proposes a test with the growth team, and follows referred customers while checking reward costs and abuse.
- [Grow revenue in new markets](https://www.refix.ai/goal/grow-revenue-in-new-markets/llms.txt): Refix investigates new markets through regional demand, available supply, acquisition costs, and customer outcomes in connected data. It proposes a focused market test, then follows revenue and repeat business before recommending further investment.
- [Improve onboarding conversion](https://www.refix.ai/goal/improve-onboarding-conversion/llms.txt): Refix pursues better onboarding conversion by comparing new-user journeys, release changes, and user context. It brings the team the current barrier, coordinates a test, and checks the result against retention and support guardrails.
- [Increase average order value](https://www.refix.ai/goal/increase-average-order-value/llms.txt): Refix investigates average order value through basket contents, product margins, and shopping behavior. It identifies useful bundles or missed recommendations, proposes a test, and measures order value alongside completion, returns, and profit.
- [Increase repeat purchases](https://www.refix.ai/goal/increase-repeat-purchases/llms.txt): Refix investigates repeat purchases by connecting order history with product availability, delivery experiences, and customer messages. It proposes a focused test, follows the team's rollout, and checks whether more customers return without eroding margin.
- [Increase search-to-booking conversion](https://www.refix.ai/goal/increase-search-to-booking-conversion/llms.txt): Refix increases search-to-booking conversion by continuously finding the highest-impact constraint across relevance, inventory, pricing, trust, checkout and payments, while protecting cancellation and refund rates.
- [Increase trial-to-paid conversion](https://www.refix.ai/goal/increase-trial-to-paid-conversion-lifecycle-nudges/llms.txt): Refix increases trial-to-paid conversion by continuously finding the highest-impact constraint across activation, lifecycle nudges, billing, and expansion, while protecting churn and account quality.
- [Reactivate inactive customers](https://www.refix.ai/goal/reactivate-inactive-customers/llms.txt): Refix investigates inactive customers using past behavior, purchase history, and the experience they last had. It proposes a relevant reason to return, works with the lifecycle team on a test, and measures sustained activity alongside cost and unsubscribes.
- [Reduce customer acquisition cost](https://www.refix.ai/goal/reduce-customer-acquisition-cost/llms.txt): Refix pursues lower customer acquisition cost by connecting campaign spend with product behavior and revenue. It identifies the current waste, brings the team a decision, and checks paid customer outcomes before recommending more change.
- [Reduce searches with no bookable inventory](https://www.refix.ai/goal/reduce-searches-with-no-bookable-inventory/llms.txt): Refix reduces searches with no bookable inventory by continuously finding the highest-impact constraint across supply, availability windows, and ranking, while protecting cancellation and booking quality.
- [Reduce subscription churn](https://www.refix.ai/goal/reduce-subscription-churn/llms.txt): Refix investigates subscription churn using renewal data, product usage, and cancellation feedback. It separates payment failures from decisions to leave, recommends a focused change, and checks later renewals alongside refunds and complaints.

## Optional

- [All goals](https://www.refix.ai/goals/llms.txt): Index of every goal Refix can own
- [Full text](https://www.refix.ai/llms-full.txt): Every goal brief in one file
- [Privacy Policy](https://www.refix.ai/privacy/): How Refix Inc. handles personal data
- [Terms of Service](https://www.refix.ai/privacy/terms/)
- [Data Deletion](https://www.refix.ai/privacy/data-deletion/)
- [HTML site](https://www.refix.ai/)