PRISM

Turn feature launches into actual adoption (not just releases).
Stop building features users ignore. Drive real engagement.

Prism monitors feature adoption, automatically identifies non-engaging user cohorts , and triggers targeted campaigns to drive feature usage.

You shipped. Nobody cares.

Your best features are sitting unused

70% of new features get <5% adoption. You're shipping into the void.

Turn every launch into measurable engagement.

Auto-track feature engagement

Monitor every feature interaction across your app. Prism tracks usage rates, engagement depth, and user cohorts automatically—no manual tagging.

Real-time monitoring

Find non-adopters instantly

Identify user segments who haven't engaged with your new feature. Segment by plan, behavior, tenure, or any custom attribute.

Precision targeting

Trigger adoption campaigns

Automatically launch email sequences, in-app messages, or tooltips to drive engagement. Connect to your existing tools or use Prism's workflows.

Close the loop

Measure adoption impact

See how feature usage affects retention, expansion, and revenue. Prove which features drive value—and which don't.

ROI-driven product

Operational outcomes teams actually feel.

Prism is built to move metrics, fast — not add another dashboard to check.

Risk signals routed in minutes

Ops, product, and finance aligned on one thread so ownership was never ambiguous.

Time‑to‑decisionin 6 weeks

−38%

Support noise cut sharply

Product and CX shared the same context, so escalations stopped bouncing between teams.

Inbound escalationsin 8 weeks

−27%

Decisions moved to same‑day

Experiment calls were tied to bookings and surfaced in Slack the moment signals shifted.

Experiment velocityin 4 weeks

+19%

Signal → Context → Action. In one Slack thread.

See the whole picture

Prism connects product, marketing, billing, and support signals so you catch what no single tool can surface.

Understands your business

It pulls context from goals, docs, and org structure to explain why a change happened — not just that it happened.

Activation rate

% of users completing onboarding

Takes action

Create Jira tickets, pause spend, or trigger campaigns instantly.

Issue refund

Draft winback campaign

Reply to customer

Trigger feature flag

Open ticket

Send in-app nudge

Open upsell opportunity

Pause ad campaign

Generate PRD draft

Issue refund

Draft winback campaign

Reply to customer

Trigger feature flag

Open ticket

Send in-app nudge

Open upsell opportunity

Pause ad campaign

Generate PRD draft

Proactive by design

Prism watches quietly, learns baselines, and escalates only when movement is meaningful.

Your first 30 days turning launches into real adoption.

Day 1

Give Prism the full launch picture

Connect feature event tracking, messaging tools, and CRM usage data.
Identify the activation milestones that signal successful adoption.
Segment target cohorts (power users, trials, customers) for monitoring.

Day 7

Know who tried the feature—and who didn’t

Slack alerts list users who hit the aha moment plus those who stalled.
Lifecycle campaigns launch automatically for cold cohorts.
Product sees qualitative feedback tied to usage dips.

Day 30

Keep adoption momentum compounding

Feature health reviews start with Prism’s adoption scorecards.
Successful messaging and in-app guides get automated for future releases.
Revenue impact ties back to the cohorts Prism kept engaged.