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PRISM

Turn one-time buyers into repeat customers automatically.
Your best growth lever. Finally unlocked.

Prism analyzes every customer touchpoint to predict who's ready to buy again and automatically triggers the perfect re-engagement campaign.

80% buy once. Never return.

Your CAC is too high for that

Every customer who doesn't come back is wasted ad spend. You need repeat revenue.

Drive repeat revenue without lifting a finger.

Predict next purchase timing

Prism analyzes purchase frequency, cart behavior, and engagement to predict when each customer is ready to buy again.

35% higher conversion

Personalize winback campaigns

Automatically trigger emails with product recommendations, discounts, or bundles based on browsing and purchase history.

2.5x email ROI

Recover abandoned browsers

Track post-purchase engagement and nudge customers who viewed products but haven't bought again.

Recover 18% more sales

Build loyalty on autopilot

Reward repeat buyers automatically. Surface VIP customers for exclusive perks and early access campaigns.

40% increase in LTV

Operational outcomes teams actually feel.

Prism is built to move metrics, fast — not add another dashboard to check.

Risk signals routed in minutes

Ops, product, and finance aligned on one thread so ownership was never ambiguous.

Time‑to‑decisionin 6 weeks

−38%

Support noise cut sharply

Product and CX shared the same context, so escalations stopped bouncing between teams.

Inbound escalationsin 8 weeks

−27%

Decisions moved to same‑day

Experiment calls were tied to bookings and surfaced in Slack the moment signals shifted.

Experiment velocityin 4 weeks

+19%

Signal → Context → Action. In one Slack thread.

See the whole picture

Prism connects product, marketing, billing, and support signals so you catch what no single tool can surface.

Notion
Jira
Hubspot
Refix logo
Slack
Google Ads
Stripe

Understands your business

It pulls context from goals, docs, and org structure to explain why a change happened — not just that it happened.

Activation rateActivation rate

% of users completing onboarding

Takes action

Create Jira tickets, pause spend, or trigger campaigns instantly.

Issue refund
Draft winback campaign
Reply to customer
Trigger feature flag
Open ticket
Send in-app nudge
Open upsell opportunity
Pause ad campaign
Generate PRD draft
Issue refund
Draft winback campaign
Reply to customer
Trigger feature flag
Open ticket
Send in-app nudge
Open upsell opportunity
Pause ad campaign
Generate PRD draft

Proactive by design

Prism watches quietly, learns baselines, and escalates only when movement is meaningful.

Your first 30 days turning one-time buyers into loyalists.

Day 1

Connect Prism to your commerce stack

  • Sync Shopify or internal order data, marketing automations, and support tools.
  • Identify signals for replenishment, VIP buyers, and at-risk churners.
  • Invite lifecycle, retention, and merchandising teams into shared channels.
Day 7

Personalized re-engagement kicks in

  • Daily segments populate with customers due for replenishment or upsell.
  • Automations trigger targeted email, SMS, or in-app offers without manual lifts.
  • Support gets context on high-value customers showing churn signals.
Day 30

Repeat revenue compounds

  • Winback and VIP programs evolve as Prism tests incentive variations.
  • Revenue dashboards show saved sales attributable to Prism interventions.
  • Merchandising gets insights on bundles and offers driving the most repeat spend.

Make every customer worth more. Automatically.