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PRISM

Connect ad spend, sales, and support. Automatically.
Prism shows which campaigns drive high-LTV buyers and which flows cause churn risk—then routes fixes and reallocations.

Prism shows which campaigns drive high-LTV buyers and which flows cause churn risk—then routes fixes and reallocations.

ROAS without LTV misleads.

High spend, low loyalty

Support friction erodes repeat purchase.

Turn invisible risk into proactive saves.

LTV-aware attribution

Budget shifts guided by retention and repeat rate.

Spend smarter

Checkout & post-purchase RCA

Ticket themes tied to drop-offs and returns.

Fix leaks

Segment playbooks

First-time vs repeat vs VIP cohorts.

Personalize

Slack alerts

Channel changes and owner routing in-thread.

Move fast

Operational outcomes teams actually feel.

Prism is built to move metrics, fast — not add another dashboard to check.

Risk signals routed in minutes

Ops, product, and finance aligned on one thread so ownership was never ambiguous.

Time‑to‑decisionin 6 weeks

−38%

Support noise cut sharply

Product and CX shared the same context, so escalations stopped bouncing between teams.

Inbound escalationsin 8 weeks

−27%

Decisions moved to same‑day

Experiment calls were tied to bookings and surfaced in Slack the moment signals shifted.

Experiment velocityin 4 weeks

+19%

Signal → Context → Action. In one Slack thread.

See the whole picture

Prism connects product, marketing, billing, and support signals so you catch what no single tool can surface.

Notion
Jira
Hubspot
Refix logo
Slack
Google Ads
Stripe

Understands your business

It pulls context from goals, docs, and org structure to explain why a change happened — not just that it happened.

Activation rateActivation rate

% of users completing onboarding

Takes action

Create Jira tickets, pause spend, or trigger campaigns instantly.

Issue refund
Draft winback campaign
Reply to customer
Trigger feature flag
Open ticket
Send in-app nudge
Open upsell opportunity
Pause ad campaign
Generate PRD draft
Issue refund
Draft winback campaign
Reply to customer
Trigger feature flag
Open ticket
Send in-app nudge
Open upsell opportunity
Pause ad campaign
Generate PRD draft

Proactive by design

Prism watches quietly, learns baselines, and escalates only when movement is meaningful.

Your first 30 days preventing churn with Prism.

Day 1

Connect store, ads, support

  • Shopify + ads + Zendesk.
  • Define LTV and payback targets.
  • Map alerting by squad.
Day 7

Spend toward loyalty

  • Pause low-LTV sources.
  • Fix flows causing support spikes.
  • Winback sequences for at-risk cohorts.
Day 30

Durable growth loop

  • Stable payback, rising LTV.
  • Fewer preventable tickets.
  • Clear attribution to plays.

Connect spend to lifetime value.