PRISM

The analytics stack for true product-led growth.

Go beyond PQLs—find aha moments, spot friction, and seize conversion opportunities without opening dashboards.

PLG stalls in analysis loops.

Fast shipping, slow deciding

You need signal → action in one motion.

Turn invisible risk into proactive saves.

Activation clarity

Exact steps blocking aha by cohort.

Hit first value

Conversion lifts

Funnel deviations with owners and fixes.

Fix the right leaks

PQLs that close

Sales-assist gets warm users with context.

Timing right

Retention anchors

Features that predict stickiness, by segment.

Grow LTV

Operational outcomes teams actually feel.

Prism is built to move metrics, fast — not add another dashboard to check.

Risk signals routed in minutes

Ops, product, and finance aligned on one thread so ownership was never ambiguous.

Time‑to‑decisionin 6 weeks

−38%

Support noise cut sharply

Product and CX shared the same context, so escalations stopped bouncing between teams.

Inbound escalationsin 8 weeks

−27%

Decisions moved to same‑day

Experiment calls were tied to bookings and surfaced in Slack the moment signals shifted.

Experiment velocityin 4 weeks

+19%

Signal → Context → Action. In one Slack thread.

See the whole picture

Prism connects product, marketing, billing, and support signals so you catch what no single tool can surface.

Understands your business

It pulls context from goals, docs, and org structure to explain why a change happened — not just that it happened.

Activation rate

% of users completing onboarding

Takes action

Create Jira tickets, pause spend, or trigger campaigns instantly.

Issue refund

Draft winback campaign

Reply to customer

Trigger feature flag

Open ticket

Send in-app nudge

Open upsell opportunity

Pause ad campaign

Generate PRD draft

Issue refund

Draft winback campaign

Reply to customer

Trigger feature flag

Open ticket

Send in-app nudge

Open upsell opportunity

Pause ad campaign

Generate PRD draft

Proactive by design

Prism watches quietly, learns baselines, and escalates only when movement is meaningful.

Your first 30 days preventing churn with Prism.

Day 1

Wire your PLG loop

Connect analytics, CRM, billing.
Define activation and PQL criteria.
Set daily Slack briefs.

Day 7

Build where it pays back

Backlog scored by ARR and cohort reach.
Nudges for stuck users auto-launch.
Trials sorted by readiness.

Day 30

Compounding momentum

Experiments feed watchers.
Expansion plays route to owners.
Leaders skim one proactive feed.