PRISM

Find and fix friction in your deposit and trading funnels before users churn.
Grow safely. Stay compliant.

Prism connects transaction data, KYC status, and support tickets to surface friction points costing you users and automatically flags compliance risks before they escalate.

Trust is everything in fintech.

One bad onboarding experience and they're gone.

You're losing deposits to KYC friction, payment failures, and support gaps you can't even see.

Turn fintech data chaos into growth clarity.

Unify transaction + behavior data

Connect deposits, trades, KYC status, and user events in one view. See exactly where users drop off—from signup to first trade.

Full funnel visibility

Catch compliance risks early

Automatically flag suspicious patterns, failed verifications, or regulatory edge cases before they become incidents.

Reduce risk exposure

Optimize deposit conversion

Identify payment failures, bank connection issues, and UX bottlenecks costing you deposits. Fix them in real-time.

Increase deposit rate 30%

Reduce churn with proactive alerts

Get notified when high-value users hit friction—failed trades, support loops, or sudden inactivity. Intervene before they leave.

Retain more users

Operational outcomes teams actually feel.

Prism is built to move metrics, fast — not add another dashboard to check.

Risk signals routed in minutes

Ops, product, and finance aligned on one thread so ownership was never ambiguous.

Time‑to‑decisionin 6 weeks

−38%

Support noise cut sharply

Product and CX shared the same context, so escalations stopped bouncing between teams.

Inbound escalationsin 8 weeks

−27%

Decisions moved to same‑day

Experiment calls were tied to bookings and surfaced in Slack the moment signals shifted.

Experiment velocityin 4 weeks

+19%

Signal → Context → Action. In one Slack thread.

See the whole picture

Prism connects product, marketing, billing, and support signals so you catch what no single tool can surface.

Understands your business

It pulls context from goals, docs, and org structure to explain why a change happened — not just that it happened.

Activation rate

% of users completing onboarding

Takes action

Create Jira tickets, pause spend, or trigger campaigns instantly.

Issue refund

Draft winback campaign

Reply to customer

Trigger feature flag

Open ticket

Send in-app nudge

Open upsell opportunity

Pause ad campaign

Generate PRD draft

Issue refund

Draft winback campaign

Reply to customer

Trigger feature flag

Open ticket

Send in-app nudge

Open upsell opportunity

Pause ad campaign

Generate PRD draft

Proactive by design

Prism watches quietly, learns baselines, and escalates only when movement is meaningful.

Your first 30 days unlocking compliant fintech growth.

Day 1

Give Prism a secure view of your fintech funnel

Connect transaction data, KYC status, support tickets, and growth analytics.
Define the trust moments—verification, first deposit, first trade—that matter most.
Assign compliance-friendly alerting rules and escalation paths.

Day 7

Spot friction before it hits revenue

Onboarding anomalies trigger Slack alerts with the impacted cohorts.
Support surges tie back to specific flows like ACH, card linking, or withdrawals.
Lifecycle teams get recommended nudges that respect compliance guardrails.

Day 30

Scale growth without sacrificing trust

Risk teams see early warnings on suspicious activity with context to act fast.
Product marketers launch targeted campaigns for verified but inactive users.
Revenue KPIs improve as Prism continuously tunes the deposit and trading journeys.