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PRISM

Stop chasing dashboards. Start prioritizing revenue.

Prism connects feature usage (Amplitude) with support themes (Zendesk) and revenue signals, then delivers decision-ready prompts in Slack—so you build what pays back.

Insights scattered. Backlog noisy.

You're guessing impact from disconnected tools

Every prioritization cycle stalls on exports and ad-hoc pulls.

Turn scattered signals into revenue-driven priorities.

Feature impact clarity

See which workflows anchor retention and which create tickets or churn. Build what moves MRR.

Build what moves MRR

RCA without the hunt

Ticket spikes link to specific steps and versions—no manual stitching. Faster triage.

Faster triage

Revenue-aware roadmapping

Rank opportunities by ARR at stake and cohort coverage. Confidence in tradeoffs.

Confidence in tradeoffs

Slack-native decisions

Recommendations arrive with owners and next steps—ready to act. Shorter cycles.

Shorter cycles

Operational outcomes teams actually feel.

Prism is built to move metrics, fast — not add another dashboard to check.

Risk signals routed in minutes

Ops, product, and finance aligned on one thread so ownership was never ambiguous.

Time‑to‑decisionin 6 weeks

−38%

Support noise cut sharply

Product and CX shared the same context, so escalations stopped bouncing between teams.

Inbound escalationsin 8 weeks

−27%

Decisions moved to same‑day

Experiment calls were tied to bookings and surfaced in Slack the moment signals shifted.

Experiment velocityin 4 weeks

+19%

Signal → Context → Action. In one Slack thread.

See the whole picture

Prism connects product, marketing, billing, and support signals so you catch what no single tool can surface.

Notion
Jira
Hubspot
Refix logo
Slack
Google Ads
Stripe

Understands your business

It pulls context from goals, docs, and org structure to explain why a change happened — not just that it happened.

Activation rateActivation rate

% of users completing onboarding

Takes action

Create Jira tickets, pause spend, or trigger campaigns instantly.

Issue refund
Draft winback campaign
Reply to customer
Trigger feature flag
Open ticket
Send in-app nudge
Open upsell opportunity
Pause ad campaign
Generate PRD draft
Issue refund
Draft winback campaign
Reply to customer
Trigger feature flag
Open ticket
Send in-app nudge
Open upsell opportunity
Pause ad campaign
Generate PRD draft

Proactive by design

Prism watches quietly, learns baselines, and escalates only when movement is meaningful.

Your first 30 days prioritizing with Prism.

Day 1

Connect usage, support, revenue

  • Plug in Amplitude, Zendesk, Stripe/CRM.
  • Mark key journeys and "aha" moments.
  • Add product and support to a shared Slack channel.
Day 7

Roadmap with evidence

  • Daily briefs flag high-impact fixes and features.
  • Regression alerts tie back to release/version.
  • Backlog items include ARR and ticket deltas.
Day 30

Ship with measured impact

  • Playbooks reuse what worked before.
  • PM reviews start from Prism's scorecards.
  • Less time exporting; more time shipping.

Stop guessing. Start building what pays back.