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PRISM

The proactive AI churn detection platform.

Don't wait for exit surveys—Prism flags risk weeks early and routes personalized saves in Slack.

Reacting is too late.

Risk is visible before cancellation

It just isn't assembled.

Turn invisible risk into proactive saves.

Multi-signal scoring

Use, support, and billing fused into risk.

See it sooner

Segment-specific saves

Plays tuned by value and persona.

Right move

Continuous learning

Best tactics per segment bubble up.

Lift improves

Save tracking

MRR saved reported automatically.

Show impact

Operational outcomes teams actually feel.

Prism is built to move metrics, fast — not add another dashboard to check.

Risk signals routed in minutes

Ops, product, and finance aligned on one thread so ownership was never ambiguous.

Time‑to‑decisionin 6 weeks

−38%

Support noise cut sharply

Product and CX shared the same context, so escalations stopped bouncing between teams.

Inbound escalationsin 8 weeks

−27%

Decisions moved to same‑day

Experiment calls were tied to bookings and surfaced in Slack the moment signals shifted.

Experiment velocityin 4 weeks

+19%

Signal → Context → Action. In one Slack thread.

See the whole picture

Prism connects product, marketing, billing, and support signals so you catch what no single tool can surface.

Notion
Jira
Hubspot
Refix logo
Slack
Google Ads
Stripe

Understands your business

It pulls context from goals, docs, and org structure to explain why a change happened — not just that it happened.

Activation rateActivation rate

% of users completing onboarding

Takes action

Create Jira tickets, pause spend, or trigger campaigns instantly.

Issue refund
Draft winback campaign
Reply to customer
Trigger feature flag
Open ticket
Send in-app nudge
Open upsell opportunity
Pause ad campaign
Generate PRD draft
Issue refund
Draft winback campaign
Reply to customer
Trigger feature flag
Open ticket
Send in-app nudge
Open upsell opportunity
Pause ad campaign
Generate PRD draft

Proactive by design

Prism watches quietly, learns baselines, and escalates only when movement is meaningful.

Your first 30 days preventing churn with Prism.

Day 1

Cover the signals

  • Connect analytics, support, billing.
  • Define high-value cohorts.
  • Map save plays.
Day 7

Work the watchlist

  • Daily risk lists with context.
  • Sequences launch without delay.
  • Product sees friction causing risk.
Day 30

Churn curve bends

  • Earlier interventions for VIPs.
  • Exec rollups show saved revenue.
  • CS time shifts to adoption.

Catch churn weeks early.