Refix logo

PRISM

The proactive AI churn detection platform.

Don't wait for exit surveys—Prism flags risk weeks early and routes personalized saves in Slack.

Reacting is too late.

Risk is visible before cancellation

It just isn't assembled.

Turn invisible risk into proactive saves.

Multi-signal scoring

Use, support, and billing fused into risk.

See it sooner

Segment-specific saves

Plays tuned by value and persona.

Right move

Continuous learning

Best tactics per segment bubble up.

Lift improves

Save tracking

MRR saved reported automatically.

Show impact

Set up Prism in just 1 day.
No engineers, no workflows.

Refix logo
Slack Logo
1Invite Prism to Slack
2Connect your data sources
3Connect your knowledge base (optional)
4Connect your action tools (optional)
5Approve or add business goals and KPIs

Prism watches your data and turns every change into the next best move.

See the whole picture

Prism connects signals across marketing, product, support, and beyond to reveal insights no single tool ever could

Notion
Jira
Hubspot
Refix logo
Slack
Google Ads
Stripe

Understands your business

Prism connects to your knowledge bases to pick the right context. It learns your business, its goals, and its people

Activation rateActivation rate

% of users completing onboarding

Takes action

Prism acts on insights for you, saving hundreds of manual hours with 100+ integrations.

Issue refund
Draft winback campaign
Reply to customer
Trigger feature flag
Open ticket
Send in-app nudge
Open upsell opportunity
Pause ad campaign
Generate PRD draft
Issue refund
Draft winback campaign
Reply to customer
Trigger feature flag
Open ticket
Send in-app nudge
Open upsell opportunity
Pause ad campaign
Generate PRD draft

Proactive by design

Prism is always on, surfacing opportunities before they slip away.

Your first 30 days preventing churn with Prism.

Day 1

Cover the signals

  • Connect analytics, support, billing.
  • Define high-value cohorts.
  • Map save plays.
Day 7

Work the watchlist

Focus on accounts with time to save.

  • Daily risk lists with context.
  • Sequences launch without delay.
  • Product sees friction causing risk.
Day 30

Churn curve bends

Saves compound; retention stabilizes.

  • Earlier interventions for VIPs.
  • Exec rollups show saved revenue.
  • CS time shifts to adoption.

Catch churn weeks early.